FAQ’s

  • The diameter of the hook should be a minimum of 2 times greater than the diameter of the wire you are trying to test, but small enough to still fit under the wire. Extended length wire pull hooks are available for reaching into deep cavities. Standard hook sizes can be found in our online store.

  • In general, the shear tool face should be wider than the device to be sheared while not wide enough to hit adjacent objects. Standard shear tool sizes can be found in our online store.

  • Please Contact your local Customer Service Representative with the Module serial number and any issues. CustomerService@RoyceInstruments.com

  • Please contact your customer service representative for further information. CustomerService@RoyceInstruments.com

  • Our Bond Testing machines are CE marked, please contact your customer service representative for further information. CustomerService@RoyceInstruments.com.

  • 580 Modules - 0.15% of full scale with the exception of the TMS-100k which is 0.1%

    552 Modules vary by type:

    RPTM 0.25% of full scale

    ASTM 0.30% of full scale

    STM 0.40% of full scale

    TWTM 0.50% of full scale

    Royce 620, 650 0.1% of full scale

  • The recommended interval of a calibration is 6 months. For more information please contact your local service representative. CustomerService@RoyceInstruments.com

  • IThe recommended interval of a calibration is 6 months. For more information please contact your local service representative: CustomerService@RoyceInstruments.com

Bond Testing FAQ’s

Die Handling FAQ’s

  • Your system uses a contact sensor during recipe setup only, during run the contact sensor is not used.

  • In general the tip should closely match the size of your die. Please ensure that the pickup tip is at least half the size of the die to be picked.

  • For the JV Javelin series, the Master Password is: 641707

  • Eject heads and pickup tips are designed to pickup within a certain range. In general the eject heads and pickup tips are matched to your die.

    This means it is likely that you will require a new eject head and pickup tip for your new die size, but feel free to contact a Sales Representative and see if your existing tooling will work.

    Continental North America: CustomerService@RoyceInstruments.com

  • V-TEK stocks cover tapes that are compatible with our carrier tape selections—including heat activated and pressure sensitive—in 8-56mm widths. Wider tape is available upon request.

  • Detailed procedures can be found in the section titled "Calibrating the Waffle Packs" in the "Setup and Start-up" portion of your System Manual.

  • Our Die Handling machines are CE marked, please contact your Sales representative for further information.

    Continental North America: CustomerService@RoyceInstruments.com

  • Die may not release from the tape for several reasons:

    a. Ensure there is proper external vacuum supplied to the system.

    b. Ensure that the vacuum hose is connected to the eject head.

    c. Ensure that the ejector is in contact with the tape during the pickup

    d. Ensure that eject head needles are installed and functioning properly.

    e. Ensure proper needle eject height has been programmed or adjusted

    f. Ensure proper pick up tip is being used for the die being picked and that vacuum is present for the pickup tip during the pickup sequence.

    g. If using UV tape, please ensure that the tape has been properly exposed according to process.Item description

  • Please perform a tray calibration, you can find detailed procedures for how to do this on mainframes with a keypad by viewing our Waffle Pack Calibration PDF. For mainframes without a keypad, please consult your User Guide

    Also, ensure that a long enough die puff has been programmed.

  • Yes we have blunter needles, please contact your local Sales Representative for more information and a quotation.

    Continental North America: Sales@RoyceInstruments.com

  • Ensure that during the boot sequence power on that the z and x arm and output table home correctly. If homing sequence completes properly, then most likely the LCD or data cable will need replacing.

    If this is not the case, then please contact your Local Service Representative.

    Continental North America: CustomerService@RoyceInstruments.com

Warranty FAQ’s

  • Please contact our service department for the currently available extended warranty options: customerservice@royceinstruments.com